Data Deletion Instructions

1. Putuskan sambungan akaun pengiklanan

Pergi ke Connections dalam aplikasi, pilih akaun yang disambungkan (Meta, TikTok atau Google) dan pilih Disconnect. Token akses yang disimpan dimusnahkan serta-merta dan tidak boleh dipulihkan (crypto-shred) — Adsperty tidak lagi boleh membaca atau bertindak ke atas akaun itu. Anda juga boleh membatalkan capaian Adsperty daripada tetapan keselamatan platform itu sendiri pada bila-bila masa.

2. Padam akaun Adsperty anda

Dalam Settings, gunakan pilihan pemadaman akaun, atau e-mel kami daripada alamat berdaftar anda di support@adsperty.com dengan subjek "Padam akaun saya". Pemadaman akaun memutuskan sambungan semua akaun pengiklanan (token dimusnahkan serta-merta) dan memulakan pemadaman data peribadi anda.

3. Apa yang dipadam, dan bila

• Token akses pengiklanan — dimusnahkan serta-merta apabila sambungan diputuskan atau akaun dipadam.
• Data peribadi (akaun, profil, kreatif yang dimuat naik, data kempen yang disegerak) — dipadam dalam tempoh 30 hari selepas pemadaman akaun, termasuk daripada sandaran mengikut kitaran pembersihan biasa.
• Log audit dan rekod yang wajib kami simpan menurut undang-undang (cth. rekod cukai dan bil) — disimpan hanya untuk tempoh yang dikehendaki undang-undang, kemudian dimusnahkan.

4. Permohonan manual

Untuk sebarang permohonan pemadaman, akses atau pembetulan yang tidak dapat anda selesaikan dalam aplikasi, e-mel support@adsperty.com. Kami membalas dalam tempoh 21 hari seperti dikehendaki Akta Perlindungan Data Peribadi 2010.

1. Disconnect an advertising account

Go to Connections in the app, choose the connected account (Meta, TikTok or Google) and select Disconnect. The stored access token is destroyed immediately and irreversibly (crypto-shredded) — Adsperty can no longer read from or act on that account. You can also revoke Adsperty's access from the platform's own security settings at any time.

2. Delete your Adsperty account

In Settings, use the account deletion option, or email us from your registered address at support@adsperty.com with the subject "Delete my account". Deleting the account disconnects all advertising accounts (tokens crypto-shredded immediately) and starts deletion of your personal data.

3. What is deleted, and when

• Advertising access tokens — destroyed immediately on disconnect or account deletion.
• Personal data (account, profile, uploaded creatives, synced campaign data) — deleted within 30 days of account deletion, including from backups on their normal purge cycle.
• Audit logs and records we must keep by law (e.g. tax and billing records) — retained only for the legally required period, then destroyed.

4. Manual requests

For any deletion, access or correction request you cannot complete in the app, email support@adsperty.com. We respond within 21 days as required by the Personal Data Protection Act 2010.